At a glance
- Program: Klick Mind text messages, sent from +1 209-758-5997.
- What we send: booking confirmations and reminders, replies to your questions, service updates, and occasional offers.
- How often: message frequency varies.
- Cost: message and data rates may apply.
- To stop: reply STOP. For help: reply HELP or email [email protected].
The program
Klick Mind, the trading name of KlickMind, sends text messages to people who have agreed to receive them. Messages come from +1 209-758-5997 and may include:
- Booking messages: confirmations, reminders and reschedule or missed-call notes for calls you book with us.
- Support messages: replies to questions you send us.
- Service messages for clients: project updates, approval requests and invoice reminders.
- Marketing messages: news about our services, offers and invitations.
How you opt in
You opt in by ticking the text-message box on one of our website or booking forms, or by texting us first. The box is never ticked for you and is always optional. Agreeing to receive text messages is not a condition of buying anything from us.
By opting in, you confirm that you are the account holder or an authorised user of the mobile number you gave us, and that you are 18 or older.
How often we text
Message frequency varies with your activity. For example, booking a call usually means one confirmation and one reminder before the call.
Cost
Message and data rates may apply. We do not charge for our text messages, but your mobile carrier’s standard rates for sending and receiving messages and data apply. Ask your carrier about your plan.
How to stop
Reply STOP to any message to stop all text messages from us. You can also reply UNSUBSCRIBE, CANCEL, END or QUIT. We will send one message confirming that you have opted out, and nothing after that.
To start receiving messages again, reply START, or tick the box on one of our forms again. You can also opt out by emailing [email protected] with the subject “SMS STOP” and your mobile number.
Help
Reply HELP to any message for help, email [email protected], or call +1 209-758-5997.
Carriers and delivery
Carriers are not liable for delayed or undelivered messages. Delivery depends on your carrier, your device and network coverage. Our messages can be received on the major US carriers, including AT&T, T-Mobile and Verizon, and on most regional carriers. Supported carriers may change without notice.
If you change your number
If you change or give up your mobile number, reply STOP from it first or email us, so the number’s next owner does not receive our messages.
Privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text-message opt-in data and consent will not be shared with any third parties, other than the subcontractors that deliver our messages and support our services. Our Privacy Policy explains how we handle personal information.
Changes and contact
We may update these SMS Terms. The date at the top of this page shows when they last changed. These SMS Terms form part of our Terms of Service. Questions: [email protected] or +1 209-758-5997.